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Effective Date: January 6, 2026
Thank you for shopping with Journi Travel Accessories.This Shipping Policy explains how and when your order will be processed and delivered.
We currently ship within the United Kingdom only.Orders placed with delivery addresses outside the UK cannot be fulfilled at this time.
Orders are typically processed within 1–3 business days after payment is received.Orders placed on weekends or public holidays may be processed on the next business day.
Once dispatched, orders are delivered using tracked shipping.
Estimated delivery time: 5–9 business days
Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier operations, public holidays, high demand, weather conditions, or other circumstances outside our control.
Shipping costs are calculated at checkout based on your order value and delivery location.Free shipping promotions may be offered from time to time and will be clearly displayed at checkout.
Shipping charges are non-refundable, except where required by law.
Journi Travel Accessories is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other events outside our control.
Tracking details will be provided by email once your order has been dispatched.
Please inspect your order upon delivery.
Journi Travel Accessories is not responsible for delays, loss, or misdelivery resulting from an incorrect or incomplete shipping address provided by the customer.
If an order is confirmed as lost or arrives damaged due to a carrier issue, please contact us at journitravel@outlook.com and we will investigate and provide a resolution in accordance with UK consumer law.
If you have any questions about shipping, delivery, or your order, please contact us at:
Email: journitravel@outlook.com
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